Keeping your Site Up to Date
We offer a range of support and maintenance services to provide everything you need to keep your website in good working order.
- Training and support for the Content Management System included in the build cost.
- Domain registration and email facilities.
- Professional Website Maintenance & Support options to ensure content and imagery is current.
- Measurement and analysis of online statistics to maximise performance.
- Hosting options, including business critical solutions & backup, even if we haven't built your website (Silver, Gold, Platinum and Bespoke).
- The small business solution - pay as you go.
- 1 Hour Premium Response Service with a guarantee (9:00 - 17:00).
- Bespoke management reporting.
- Boost usability and visitor conversions.
- W3C website compliance resolution.
24 / 7 / 365
In many cases, standard office hours support is all that's required. But in the case of certain transactional, e-commerce, overseas and 24hr organisations, for example, there is a need to provide an extended level of service.
This is agreed individually with clients and extends to a full 24/7/365 service where required, including the facility to project manage 3rd party organisations to ensure efficient and expedient resolution where necessary.
We pride ourselves in going "above and beyond" the call of duty, as has been the case with many of our long standing clients.
To find out more about our Maintenance and Support and the benefits for your organisation, please contact us now on 01491 578 392.